Monday, January 30, 2006

Online travel agencies being put to the test
http://abcnews.go.com/Business/wireStory?id=1565445

This is another travel industry article exploring the future of GDS systems like Worldspan and Sabre in a cash-poor airline industry. The article also notes that the GDS contracts with AA, Continental and other major airlines are up for renewal this year.

Jeffrey Kelly
http://sailwhatcom.com

Monday, January 23, 2006

Do Travel Search Engines Deliver?
http://www.consumerwebwatch.org/dynamic/travel-reports-aggregators.cfm

This article investigates 11 leading travel search sites for breadth, depth, usability and customer service. Expedia and it's main competitors are not included in the definition of a Travel Search Engine but this article does include some very interesting analysis of these smaller competitors.

Jeffrey Kelly
http://sailwhatcom.com